We want you to be completely satisfied with your purchase, so we accept returns on all items within 30 days of the purchase date. To start a return, please visit our Returns page and follow the instructions.
Frequently Asked Questions
Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us.
We’re always here to help!
Last updated: August 2023
Frequently Asked Questions
Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us.
We’re always here to help!
Last updated: August 2023
Specifications of CaseTable
Table Weight: 19.4 lbs
Folded size: 33 7/8"L × 15 3/8"W × 4 3/8"H
Fully expanded size: 53 1/8"L ×33 1/2"W ×38 1/4"H
Tabletop size: 33 1/2"L × 25 5/8"W
Seat size: 11 5/8"L × 10 1/2"W × 15 3/4"H
Umbrella hole diameter: 1.1 Inch
Maximum weight capacity for table: 66 lbs
Maximum weight capacity for seat: 220 lbs
Specifications of CaseTable
Table Weight: 19.4 lbs
Folded size: 33 7/8"L × 15 3/8"W × 4 3/8"H
Fully expanded size: 53 1/8"L ×33 1/2"W ×38 1/4"H
Tabletop size: 33 1/2"L × 25 5/8"W
Seat size: 11 5/8"L × 10 1/2"W × 15 3/4"H
Umbrella hole diameter: 1.1 Inch
Maximum weight capacity for table: 66 lbs
Maximum weight capacity for seat: 220 lbs
Close-up view
Designed in United States
The product is designed to be highly portable and easy to store.
Close-up view
Designed in United States
The product is designed to be highly portable
and easy to store.
How To Use It?
The Case table is designed to maximize ease of use. Thus, it takes no more than 1 minute to assemble/disassemble it
1. Open the case like a book
2. Raise the table legs and lock them in place
3. Flip it over and use the table!
4. To disassemble the table, follow the same steps in reverse order
How To Use It?
The Case table is designed to maximize ease of use. Thus, it takes no more than 1 minute to assemble/disassemble it
1. Open the case like a book
2. Raise the table legs and lock them in place
3. Flip it over and use the table!
4. To disassemble the table, follow the same steps in reverse order
Customer Support
We are always just one message away to answer your questions!
Warranty
Money back guarantee, if the product does not meet your expectations within 30 days.
FAQ
General Questions
What is your return policy?
How do I track my order?
You can track your delivery by going to https://case-table.com/apps/17TRACK and entering your order details.
If you have any additional questions, you can write to Support@case-table.com
We respond to all inquiries within one day
Can I cancel or modify my order?
We try to process orders as quickly as possible, but if you need to modify or cancel your order, please contact our customer service team as soon as possible. We'll do our best to accommodate your request.
Do you have a physical store?
Currently, we do not have a physical store. However, we do offer free shipping and free returns, so you can try our products risk-free.
Product Questions
How much weight can the table support?
The table can easily support the weight of four adults, up to a combined weight of 880 lbs.
Can i keep it outdoors?
Of course! Our tables are constructed to withstand regular use and exposure to the outdoors, ensuring that it remains reliable and functional for years to come.
How sturdy is the table's construction?
The entire internal structure of the table is made of durable aluminum and dense plastic. The seats and table top are made of a choice of three materials. The table is fully tested in production and in practice
Shipping Questions
How long does shipping take?
- Standard delivery is 6-8 days
- Express shipping is available for an additional fee and is 3-5 days
*Not business days, but calendar days
How much does shipping cost?
Shipping cost depends on your location and the shipping method you choose.
It varies from FREE up to $7.85 if you choose the "Express Delivery" option
Where do you deliver from?
Our products are housed in 2 warehouses at once across the U.S., in the West and East coasts, for faster delivery.
West coast: 8190 Byron Rd., Whittier, CA, 90606
East coast: 585 Windsor Dr., Secaucus, NJ, 07094
Do you ship to P.O. boxes?
No, we do not ship to P.O. boxes because of Table's dimensions.
Usually P.O Boxes do not accepts such a large products.
So please make sure to provide your complete and accurate shipping address to avoid any delays in delivery.
Payment Questions
What payment methods do you accept?
We accept a variety of payment methods including credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.
How can I be sure you're not a FRAUD?
You are protected by major payment systems such as PayPal or Stripe (which we use), which are intermediaries between buyers and sellers.
They can fully guarantee the safety of your funds.
After all, you can ask them to "cancel the payment" at any time and get your money back in full.
Is my payment information secure?
Yes, we take the security of our customers' payment information seriously. All transactions are processed securely and we use industry-standard encryption technology to protect your information.
Contact Questions
How can I contact customer service?
You can reach our customer service team by emailing Support@case-table.com or by filling the form here.
What are your business hours?
Monday – Friday: 9 AM – 6 PM
Saturday - Sunday: 10 AM – 4:30 PM
Customer Support
We are always just one message away to answer your questions!
Warranty
Money back guarantee, if the product does not meet your expectations within 30 days.
FAQ
General Questions
What is your return policy?
We want you to be completely satisfied with your purchase, so we accept returns on all items within 30 days of the purchase date. To start a return, please visit our Returns page and follow the instructions.
How do I track my order?
You can track your delivery by going to https://case-table.com/apps/17TRACK and entering your order details.
If you have any additional questions, you can write to Support@case-table.com
We respond to all inquiries within one day
Can I cancel or modify my order?
We try to process orders as quickly as possible, but if you need to modify or cancel your order, please contact our customer service team as soon as possible. We'll do our best to accommodate your request.
Do you have a physical store?
Currently, we do not have a physical store. However, we do offer free shipping and free returns, so you can try our products risk-free.
Product Questions
How much weight can the table support?
The table can easily support the weight of four adults, up to a combined weight of 880 lbs.
Can i keep it outdoors?
Of course! Our tables are constructed to withstand regular use and exposure to the outdoors, ensuring that it remains reliable and functional for years to come.
How sturdy is the table's construction?
The entire internal structure of the table is made of durable aluminum and dense plastic. The seats and table top are made of a choice of three materials. The table is fully tested in production and in practice
Shipping Questions
How long does shipping take?
- Standard delivery is 6-8 days
- Express shipping is available for an additional fee and is 3-5 days
*Not business days, but calendar days
How much does shipping cost?
Shipping cost depends on your location and the shipping method you choose.
It varies from FREE up to $7.85 if you choose the "Express Delivery" option
Where do you deliver from?
Our products are housed in 2 warehouses at once across the U.S., in the West and East coasts, for faster delivery.
West coast: 8190 Byron Rd., Whittier, CA, 90606
East coast: 585 Windsor Dr., Secaucus, NJ, 07094
Do you ship to P.O. boxes?
No, we do not ship to P.O. boxes because of Table's dimensions.
Usually P.O Boxes do not accepts such a large products.
So please make sure to provide your complete and accurate shipping address to avoid any delays in delivery.
Payment Questions
What payment methods do you accept?
We accept a variety of payment methods including credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.
How can I be sure you're not a FRAUD?
You are protected by major payment systems such as PayPal or Stripe (which we use), which are intermediaries between buyers and sellers.
They can fully guarantee the safety of your funds.
After all, you can ask them to "cancel the payment" at any time and get your money back in full.
Is my payment information secure?
Yes, we take the security of our customers' payment information seriously. All transactions are processed securely and we use industry-standard encryption technology to protect your information.
Contact Questions
How can I contact customer service?
You can reach our customer service team by emailing Support@case-table.com or by filling the form here.
What are your business hours?
Monday – Friday: 9 AM – 6 PM
Saturday - Sunday: 10 AM – 4:30 PM